Privacy Policy for Yes! Mallorca Property

1. Introduction

1.1. This Privacy Policy explains how Yes! Mallorca Property collects, uses, stores, and protects your personal data when you use our website and subscribe to our services.

1.2. By accessing our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.

1.3. We are committed to protecting your privacy and complying with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Data Controller

2.1. The data controller responsible for your personal data is:

Company Name: Yes! Mallorca Property S.L. 

Address: Carrer Gran Via, 24, local C-2, 07180 El Toro, Baleares. Spain

Phone: (+34) 971 695 828

Email:info@yes-mp.com

Registration Number: NIF/CIF: B16556185

2.2. For any questions regarding your personal data, this Privacy Policy, or to exercise your rights, please contact us using the details above.

3. Personal Data We Collect

3.1. When you subscribe to our newsletter or request information through our website, we may collect:

• Email address (mandatory for subscription)

• Name

• Phone number

3.2. Technical Data: We may automatically collect:

• IP address

• Browser type and version

• Device information

• Website usage data through cookies and analytics

3.3. We only collect personal data that is necessary for the specific purposes outlined in this Policy.

4. Purpose and Legal Basis for Data Processing

4.1. We process your personal data for the following purposes and legal bases:

4.2. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.

5. Email Subscription Process

5.1. Double Opt-In: When you subscribe to our newsletter, you will receive a confirmation email. You must click the confirmation link to complete your subscription.

5.2. Content: Our emails include:

• New property listings and exclusive offers

5.3. Unsubscribing: You can unsubscribe at any time by:

• Clicking the "unsubscribe" link in any email

• Contacting us at info@yes-mp.com

• We will process unsubscribe requests immediately

6. Your Rights Under GDPR

As a data subject, you have the following rights:

6.1. Right of Access: Request copies of your personal data

6.2. Right to Rectification: Request correction of inaccurate or incomplete data

6.3. Right to Erasure: Request deletion of your personal data ("right to be forgotten")

6.4. Right to Restrict Processing: Request limitation of how we use your data

6.5. Right to Data Portability: Request transfer of your data in a structured format

6.6. Right to Object: Object to processing based on legitimate interests

6.7. Right to Withdraw Consent: Withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal)

6.8. Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights: Contact us at info@yes-mp.com. We will respond within 30 days of receiving your request.

7. Data Retention

7.1. We retain your personal data only as long as necessary for the purposes described in this Policy:

• Newsletter subscribers: Until you unsubscribe or after 3 years of inactivity

• Property inquiries: 2 years after the last communication

• Website analytics data: 26 months (Google Analytics default)

• Legal compliance: As required by applicable laws

7.2. After the retention period expires, we will securely delete or anonymize your personal data.

8. Data Sharing and Transfers

8.1. Third-Party Service Providers: We may share your data with trusted processors who assist us in operating our website and conducting our business:

• Email marketing platforms (e.g., GetResponse)

• Analytics providers (Google Analytics)

• CRM systems and customer support tools

• Website hosting and maintenance providers

8.2. Data Processing Agreements: All third-party processors have signed Data Processing Agreements (DPA) ensuring GDPR compliance.

8.3. International Transfers: If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

• Adequacy decisions by the European Commission

• Standard Contractual Clauses (SCCs)

• Other appropriate safeguards approved by supervisory authorities

8.4. We will never sell your personal data to third parties.

9. Data Security

9.1. We implement appropriate technical and organizational security measures:

• Encryption: SSL/TLS encryption for data transmission

• Access Controls: Limited access to personal data on a need-to-know basis

• Regular Security Updates: Software and system updates

• Security Monitoring: Continuous monitoring for security threats

• Staff Training: Regular data protection training for our team

9.2. While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Cookies and Tracking Technologies

10.1. Our website uses cookies and similar technologies to enhance your experience and analyze website usage.

10.2. Essential Cookies: Necessary for the website to function properly

10.3. Analytics Cookies: Help us understand how visitors use our website (Google Analytics)

10.4. Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

10.5. For detailed information about our cookie usage, please refer to our Cookie Policy.

11. Automated Decision-Making and Profiling

11.1. We do not use automated decision-making or profiling that produces legal effects concerning you or significantly affects you.

11.2. Any automated processing we use is limited to basic email segmentation for more relevant content delivery.

12. Changes to This Privacy Policy

12.1. We may update this Privacy Policy periodically to comply with legal requirements or reflect changes in our practices.

12.2. Notification: We will notify you of any significant changes by:

• Email notification to subscribers

• Posting the updated policy on our website

• Highlighting changes for at least 30 days

12.3. The latest version will always be available on our website with the "Last Updated" date clearly indicated.

13. Contact Information and Complaints

13.1. For Privacy-Related Questions:

Email:info@yes-mp.com

Response Time: Within 30 days

13.2. For General Inquiries:

Email: info@yes-mp.com

Phone: (+34) 971 695 828

14. Consent and Acknowledgment

1.1. By subscribing to our newsletter or using our website, you acknowledge that:

• You have read and understood this Privacy Policy

• You consent to the processing of your personal data as described

• You understand your rights and how to exercise them

14.2. Consent Withdrawal: You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

This Privacy Policy is effective as of 01.01.2025 and was last updated on 01.01.2027